D365 Customer Service – Overview & Out of the Box Features

webinar
REGISTER NOW
If you are unable to attend, register and a link to the webinar’s OnDemand recording will be provided after the webinar.

Microsoft Dynamics 365

We invite you to join us for an informative webinar that will showcase the powerful out of box capabilities of Dynamics 365 Customer Service. Our Dynamics 365 presenter, Kayla Rohde, will guide you though a live demonstration of the features and functionality of Dynamics 365 Customer Service. You will discover how you can help deliver exceptional customer service experiences, streamline your processes, and increase your organization's productivity.

During this webinar, we will showcase how Dynamics 365 Customer Service empowers you to:

  • Maintain a 360 degree view of the customer
  • Manage cases and inquiries effectively
  • Route cases to the right agents and teams
  • Track case progress and resolutions in real time
  • Measure service performance and customer satisfaction 

Whether you are new to Dynamics 365 Customer Service or an experienced user looking to deepen your knowledge, this webinar is the perfect opportunity to see the platforms’ capabilities in action. Register today to discover how this webinar on August 17, 2023 at 11am PDT on Dynamics 365 Customer Service can increase your organization’s success.

Register now to view this live demonstration webinar and we thank you for your interest in this webinar presented by Western Computer.