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Your 365WineTrade system already holds a wealth of potential—but the knowledge on how to best utilize it can often be scattered, outdated, or hidden in old files.
The 365WineTrade Knowledge Agent changes that.
Powered by Microsoft Copilot, it transforms your documentation—Fit/Gap analysis, training transcripts, process guides—into a live, searchable knowledge base tailored to your business. That means your team gets instant, accurate answers that reflect your unique environment.
Thursday, September 18th at 11:00 PM/2:00 PM ET, you’ll learn how to:
- Find instant answers to day-to-day 365WineTrade questions—without digging through files or chasing down colleagues.
- Onboard new team members faster with guidance specific to your processes.
- Reduce downtime by solving operational questions in seconds.
- Future-proof your documentation so it evolves as your business changes.
If you’ve ever wished you could tap your most experienced 365WineTrade expert—on demand, 24/7—the Knowledge Agent delivers.
Meet the Speakers:
Matt Cory is a wine and spirits industry veteran with over 20 years of experience across B2B and B2C marketplaces. As a Business Central Solutions Architect for 365WineTrade at Western Computer, Matt combines hands-on distribution expertise with a deep understanding of technology to help wine and spirits businesses modernize operations and drive growth. .
Jim Harris is a seasoned professional with over 20 years of experience in the cloud software and beverage industries. As an Account Executive at Western Computer, Jim focuses on empowering food and beverage companies to modernize operations, boost profitability, and stay competitive using Microsoft Dynamics 365 solutions, including the innovative 365WineTrade platform.