How to Choose Between Dynamics 365 Field Service and Dynamics 365 Supply Chain Management Service Management

If you are unable to attend, register and a link to the webinar’s OnDemand recording will be provided after the webinar.

Microsoft Dynamics 365On Thursday, May 20th at 11am PDT, join our Senior Solution Architect, Joe Woodmancy, and our Customer Engagement Program Manager, Tanya Regna, as they show you how Dynamics 365 Field Service compares to the native Service Management capabilities of Dynamics 365 Finance/Supply Chain Management. 

In this webinar, we will cover how each of these product offerings handles common field service scenarios, such as:

  • Categorization of Incident Request and Field Service Calls
  • Ticket Entry and Assignment
  • Technician Availability and Dispatch
  • Ticket Completion and Recording of Resolution
  • Release for Billing
  • Data Analysis for Field Service Performance

Register now to view this live demonstration webinar and we thank you for your interest in this webinar presented by Western Computer.